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Privacy Policy

This privacy policy discloses the privacy practices for Convey Health Solutions. This privacy policy applies solely to information collected by this website. It will notify you of the following:

  1. Personally identifiable information collected from you through the website how it is used and with whom it may be shared;
  2. What choices are available to you regarding the use of your data;
  3. The security procedures in place to protect the misuse of your information;
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

Convey is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than the sponsoring health plan and as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We utilize administrative, technical, and physical security controls and safeguards to protect your information. When you submit sensitive information via the website, your information is protected in transit and at rest. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure manner (eg. TLS, AES, and other strong encryption methods). You can verify this by looking for a lock icon in the address bar and "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect any stored information. Additionally, user data access is limited to minimum necessary and enforced on a least privilege basis. As such, only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are hardened and operate in a secure hosting facilities, located within the continental U.S..

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form. To order, you must provide contact information (like name and shipping address) and potentially financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Sharing

We partner with another U.S. based party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. Any disclosures will be subject to HIPAA and CMS guidelines.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-954-903-5057 or via email at ComplianceOfficer@conveyhs.com

Important Plan Information ½  Non-Discrimination Notice

Blue Cross and Blue Shield of Montana, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association

Convey Health Solutions, Inc., is an independent company that offers supplemental Medicare benefits such as non-prescription medications and other medical supplies on behalf of Blue Cross and Blue Shield of Montana.

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You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. In addition, some sites may require you to agree to their terms of use and privacy policy.

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Last Updated: 12312020 
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